OrdersFitment

Will IRONSKIN seat covers fit my vehicle?

If we've got a listing for your make, model and series, yes. Every set is patterned to that exact vehicle, not stretched over from something close enough.

My vehicle isn't listed. Can you still help?

Sometimes. We're adding new patterns regularly. Email support@ironskin.au with your make, model, year and a couple of photos of your seats and we'll let you know where it sits on the list.

Will they work with electric seat controls?

Yes, our seat covers are made to tuck behind the plastic control panel on the seats.

Will they work with heated and cooled seats?

Yes, our seat covers work with both heated and cooled seats. The effectiveness of the cooling will drop though as the airflow will be reduced with the fabrics covering the seat.

Neoprene Seat Cover Questions

What's the difference between rubber-backed and foam-backed neoprene?

Most cheaper neoprene seat covers on the market are foam-backed. Foam soaks up liquid like a sponge, so a spilt drink or wet swimmers ends up sitting against your seat and staying there. Foam backed seat covers are also prone to easily moving around on the seats.

IRONSKIN neoprene seat covers are fully rubber-backed. The rubber layer blocks liquid from getting through to the upholstery, so a spill sits on the surface where you can wipe it off. The rubber also helps prevent slipping on the seats when you are getting in and out of the car.

Are they 100% waterproof?

Yes, the IRONSKIN neoprene seat covers are fully rubber backed which stops liquid soaking through the cover itself.

While our seat covers do stop liquids hitting your seats, water can still find its way down the sides and around the edges if you properly drench it. Seat covers aren't a sealed bag. For wet gear, muddy dogs, spilt coffee and sweaty work clothes, they do exactly what you need.

What materials do you offer?

Neoprene is our signature core product and it is what we're known for. However, we also offer other fabrics like canvas, jacquard and leather.

Will neoprene make my seats hot in summer?

Neoprene holds a bit more warmth than bare fabric, which most people notice more in winter as a positive. In hot weather it's comparable to a standard cloth seat.

Will the covers damage or mark my original seats?

No. They sit over the top and are secured with straps and clips, no adhesive and nothing that bites into the trim.

Safety

Are IRONSKIN covers airbag safe?

Yes. Any seat with a side-impact airbag gets a designated tear-away seam so the airbag deploys the way the manufacturer intended. This is not optional for us, it's built into every applicable pattern.

Are they ISOFIX compatible?

Yes. Our rear patterns leave the ISOFIX anchor points accessible so you can fit a child seat without pulling the cover off.

Installation

Do you have install instructions?

Yes, check out our YouTube channel for installation videos which will help you.

Are they hard to fit?

Not hard, but take your time on the first one. Most people do a front pair in 20 to 30 minutes and a full set in under an hour. No tools needed.

If you are in Melbourne or Sydney we also offer installation services. Message us for more information.

Something doesn't look right after fitting. What now?

Stop there and don't force it. Send a few photos to support@ironskin.au showing the seat and the cover in place, and we'll sort out whether it's a fitting issue or a product issue.

Shipping

How much is shipping?

Free, Australia wide, on every order.

How long until my order ships?

Orders placed before 11am on business days are processed and dispatched on the same day from our Campbellfield warehouse. Orders after this time are processed and dispatched the next business day.

How long does delivery take?

Standard delivery times once your order is dispatched:

  • Metro areas: 2–5 business days
  • Regional areas: 3–8 business days
  • Remote areas: 5–12 business days

Can I track my order?

Yes, you'll get tracking by email as soon as your order is processed.

Do you ship internationally?

Currently, we only ship within Australia.

The seat covers I want are out of stock. What are my options?

We try to get stock regularly throughout the year. If something is out of stock, fill out the form on the product page to get an alert when it's back in stock or message us for an ETA.

Returns & Warranty

What's your warranty?

We offer a 2 year workmanship warranty on all IRONSKIN neoprene seat covers. It doesn't cover general wear and tear, damage from misuse, or covers fitted to a vehicle they weren't made for.

How does a warranty claim work?

Email support@ironskin.au with your order number and photos of the issue. We inspect first, then decide the fix. In a lot of cases we can repair the set, which is faster than a full replacement. If it needs to come back to us, we send you a prepaid return label. You're not out of pocket for a genuine fault.

Can I return them if I change my mind?

We offer 30 day returns on all our products. To be eligible for a return, your item must be:

  • In original condition with no damage
  • Unused (we are fine with you installing to see fitment but they must not be used)
  • With original packaging and tags included
  • Accompanied by proof of purchase (receipt or order confirmation)

I ordered the wrong model. What do I do?

Get in touch before you fit them. Email support@ironskin.au with your order number and the correct vehicle details and we'll organise the swap.

(It happens more than you think so don't stress!)

Where do I send returns?

Don't send anything back before contacting us, we need to log it against your order first.

Our return address is below:

IRONSKIN Australia
2/2122 Sydney Rd
Campbellfield VIC 3061

Care & Cleaning

How do I clean them?

For everyday mess, wipe the surface with a damp cloth. That's the point of the rubber backing, most spills never get past the surface.

Can I machine wash them?

We recommend to remove your neoprene seat covers from the vehicle and shake off any loose dirt. Hand wash in cold water with a mild soap or wetsuit shampoo, or machine wash on a cold, gentle cycle. Allow the covers to air dry in the shade. Do not tumble dry or leave them to dry in direct sunlight.

Will they fade in the sun?

Neoprene holds colour well, but like anything in an Australian summer, years of direct sun will take the edge off.

Our seat covers are UV protected which does help protect and prolong this.

We recommend to park in shade where you can. A sun use a sun shade through the worst of it.

Orders & Contact

What payment methods do you take?

We offer multiple payment methods at checkout. We also offer buy now, pay later options such as Zip and Afterpay.

Do you do fleet or bulk orders?

Yes. If you're kitting out multiple vehicles, email info@ironskin.au and we'll sort pricing.

How do I get in touch?

General enquiries: info@ironskin.au

Support, warranty and fitment: support@ironskin.au


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